Our Back Office Services

We offer back office solutions to enable you and your employees to keep focused on the core businesses. We analyze your business and work up a solution that suits your company in the best way. We can do all the support services while you focus on the core services to increase efficiency and shorten the lead time.

Handling business resources, managing human resources, information processing maintaining business reputation, satisfying customers and much more simultaneously create delays and hurdles that hinder goal realization. In such situation hiring a back office support service provider can offer stress relief and business growth. Hire us today and you will see – we do know what kind of support you and your customers need!

  • Outsourcing back office services can help you and your team to save time for focusing on your more important core business goals hence more effectiveness.
  • You can get consistent and reliable back office support service solutions in case company is downsizing or expanding without disturbing the daily flow of work hence less stress.
  • Outsourcing back office support to a talented pool of employees is likely to cut costs and saving money hence optimizing efficiency.
  • At FTPG, we aspire to facilitate your front office tasks with our high-end back office support as your strategic partner instead of just a third party service provider.
  • Our back office support strategy is different from other support providers as we offer tailored back office support solutions to cater to your unique business needs.
  • We are different as our back office team is consisting of qualified & experienced office support providers who can skilfully perform your seemingly tough front office tasks.

By outsourcing to our back office customer service, you make a step forward towards the improvement of your business without making large investments in technology, manpower, and staff training. Some of the main advantages of outsourcing us a back  office service include:

  • Our back office support strategies are tested and efficient and therefore we guarantee your satisfaction;
  • We deliver personalized solutions and guide you through the entire process, adjusting it if necessary;
  • We develop back office outsourcing strategies for each business to ensure your business development.

We put great effort to achieve higher rankings in local search results by regularly checking the traffic source and continuously re-evaluating information for accuracy. We create profiles on popular web and social media platforms, and provide useful information to target audiences. We strive to deliver back office support services for business owners so you can pursue more important goals.

Our deep industry specific expertise helps us to tailor customized back office BPO services that match your business needs. We aim to enhance your service delivery excellence while ensuring compliance with industry-followed quality and security standards. 

Isn't this the time to talk to us today?

Our Business Process Outsourcing (BPO) services are focused towards delivering outstanding results for our clients. We adapt our outsourcing services to cater to the specific needs of your business and assist you in achieving your business goals. 

Data Entry Services

We are an experienced offshore data entry company with well-trained, data entry experts, guaranteeing over 99% accuracy in data entry. With the help of our data entry South African team, our offshore services will help you achieve significant cost-savings of over 60% and make data entry outsourcing affordable.

Data Mining Services

Data mining is the process of analyzing data from a large range of sources and collating this information into useful business intelligence. The data which is gathered is examined to discover prevalent market trends, predict future prosperous opportunities, and assist with driving revenue and cutting costs.

Live Chat Services

Live chat support is turning out to be an easy, convenient and efficient method for marketing new products and services as well as delivery of timely customer service.  We provide efficient online live chat support outsourcing services that will assuredly raise your customer satisfaction levels.  We have hard working agents for this.

Billing & Invoice Services

Our Customs Invoice Processing Outsourcing services enable you to efficiently manage your customs invoices. Our experienced and dedicated team ensures that all tasks are accomplished with maximum speed and accuracy. By leveraging our services, your business can focus on core business goals.

PO Management Services

With efficient sales invoice and purchase order (PO) data entry services, your organization can access digitized information easily and streamline the finance process as well as other related operation. This will streamline your service and shorten lead time and increase turnover.

Education Support

We offer cost-effective BPO support services for schools, colleges, academies, universities, training institutes, online training providers, e-learning companies, Massive Open Online Course (MOOC) providers and other organizations in the education sector. All this done in house.

Our case studies

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We believe that the business leaders benefit from outsourcing companies like ours to improve sale strategies and build stronger long-term relations with their clients. We use different processes to make sure you make that sale and use upselling to make sure of repeated sales. What are you waiting for really?

The first impression counts so much in this very competitive business environment. Our front office staff make sure they give your customer that "go extra mile" kind of impression that is why we are growing so unpredictably. We don't only think of the today's but the future business the customer might bring.

ARE YOU READY TO GROW YOUR BUSINESS

It starts with you taking a decision today

We will be waiting to hear from so fill in the form below now.

Do you think you are ready to handle massive business growth? Get revenue like never before? Well what are you waiting for because is so easy just do it,

Testimonials

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