Our Voice Broadcasting  Services

So you want your marketing efforts to reach the right people in the buying cycle right? You have just a right product for consumers and you can serve more people than your competitors? Let us bring customers to your doorstep.

Our voice broadcasting services designed for making outbound calls to your contacts, most often used for marketing and political polling, but is also used for emergency notifications. Using voice broadcasting software is seen as a very successful and low cost marketing technique sometimes costing less than a cent per connected call.

Our customers use mostly voice broadcasting software for marketing in one of two ways, as a press one transfer or to register their interest for a call-back by an agent later.

1) Press one transfer is where a recorded message is played stating the proposition and then the contact is invited to press one to speak to an agent, the call is then transferred to the call centre PBX and then distributed to an agent. This technique is also called Live Transfer.

2) Callback is where the contact is called, the proposition played via recorded message, then the contact is invited to press 1 to express an interest. A report can be downloaded and the contact called back by an agent the next day.

Our voice broadcasting service has been designed for high capacity send out calls at high speed. Even on our smallest 100 concurrent call system, it is reasonable to expect to call 125,000 contacts in a day and we easily can scale up to handle millions of calls per day.

Mass telephone marketing, or telemarketing can be an effective way of contacting many potential customers, naturally with due regard for the law in your region. The First Pitch, at its most simple, can dial potential customers and broadcast a message.

We can broadcast messages which have been previously recorded, or can use a TTS (Text To Speech) engine to broadcast messages from a text file.

Some examples of the solutions that we can provide are listed here.

Live lead generation: using “Press One” campaigns are widely viewed as very effective  marketing and sales tool.

Telecasting: Broadcast marketing or informational messages to customers and clients.

Phone Polling, Surveys and Voting: Ring large numbers of people and present IVR options for either polling their opinions, interactive surveys, or taking their vote and record the results.

Debt Collection: Customers can be automatically reminded at intervals that they owe money, and an IVR menu presented to talk to the finance department or passed to a credit card capture IVR to pay over the phone.

Appointment reminders: Doctors, Dentists, and other organisations that make appointments for their clients can integrate the dialer into their appointment systems to pass a message reminding them of an upcoming appointment.

Ringless Voicemail: An effective marketing technique of dropping a voicemail onto a prospect’s phone without making their phone ring.

Dissemination of Information by Phone: Our system was originally designed to call large numbers of people and disseminate medical and health advice via the ubiquitous cellphone in 3rd world countries where often, literacy levels are low.

Mass Emergency Broadcasting: Where there is a necessity to warn large numbers of people in a short space of time, such as weather warnings.

Subscription Reminders and Renewals: Where a company sells an annual subscription for a product or service, Newfies-Dialer can be configured to dial the customer, remind them that the subscription is due, and optionally pass the call into a call centre or into a credit card payment IVR.

Debt Management and Control Solution: Using Newfies-Dialer as part of your debt management and collections system can help you interact with your customers, collect payments, chase debt, reduce staff head-count, or help existing staff work more efficiently.

Outbound Call Conferencing: An effective way of joining people up into a conference. Above all we have the right people to help you company grow so partner with us today.

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We are one of the leading medical billing and coding companies in the medical outsourcing space focused on all aspects of revenue cycle management for medical practices, group practices which include medical billing and coding services.

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